Full-stack application support and maintenance company
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Proactive Application Monitoring
Experience a proactive approach to application monitoring with our software maintenance and support services. Gain comprehensive insights into the health of your networks, applications, and security infrastructure to identify and address vulnerabilities before they impact your operations. -
On-Demand Application Support Services
Receive prompt and reliable support tailored to your needs with our on-demand application support services. Our team is ready to assist you whenever required, ensuring smooth operation and addressing issues promptly to minimize disruptions. -
Post-Release Software Maintenance and Support
Chudovo goes beyond development by offering application maintenance and support services post-release. We prioritize secure, fault-free operation and swift performance to guarantee the ongoing success of your solution.
OUR APPLICATION SUPPORT AND MAINTENANCE SERVICE OFFERINGS
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Web Application Maintenance Services
Make the most of our web app maintenance services to enhance your existing web app development project, ensuring its longevity and incorporating functional upgrades. -
Mobile App Maintenance Services
Improve productivity and maintain competitiveness in mobile app development with our comprehensive mobile app maintenance services that incorporate the latest technologyю -
Application Re-engineering
Overcome challenges faced by programmers and maintenance engineers in maintaining legacy applications by utilizing our re-engineering services for modernizing legacy applications. -
Application Integration
Optimize your IT environment for enhanced performance and productivity with our exceptional integration solutions that seamlessly integrate business applications, data, and systems. -
DevOps & Configuration Management Services
If you wish to achieve continuous delivery of high-quality software products, we offer expertise in designing and implementing solutions for your specific environments. These solutions are based on the latest CI/CD practices, which means you additionally reduce maintenance costs and enhance productivity at the same time. -
Environment Maintenance & Automation
The automation of environment maintenance is a key objective for us, as it optimizes performance for your software while reducing costs for you. This is why our engineering teams possess in-depth knowledge of general automated environment frameworks, as well as automation deployment and maintenance, especially when it comes to Microsoft technologies. -
Deployment Design and Implementation
Our support varies from setting up basic configurations to combining complex frameworks to fit into your deployment environment. We do this while keeping the best-proven practices regarding security, environment design, server configuration, and optimization at our very core. What's more, our teams hold expertise in both new and old technologies concerning server operating systems, domains, networking, load balancing, and their respective configurations. -
Monitoring and Reporting
Alongside the automation of repetitive maintenance, operations are our automated reporting processes. This hands-off approach helps to minimize both your workload and the occurrence of unperceived incidents, as you receive regular status updates on your deployed software environment. -
Change Management
An essential part of our application support and maintenance services is applying change control in a way that minimizes risk during production implementations. Unfailing business availability is guaranteed thanks to thorough documentation and review processes prior to the implementation of each production change. -
Application Security Management
Benefit from extensive stress testing and penetration testing to identify and address potential vulnerabilities through detailed vulnerability reports. Our SecOps methodology ensures continuous monitoring and swift response to emerging threats.
We Will Provide You
At Chudovo, we provide on-demand application support that prevents this. We ensure your software isn’t just operational but also runs as securely and reliably as you need it to.
Our support services include finding loopholes that have the potential to become problems, fixing them beforehand, and also taking the extra steps to improve performance.Our aim is to assist in identifying issues and possible risks with your IT solution. We will then offer a prompt solution to get you back on track swiftly, minimizing any loss in revenue.
Additionally, we are here to support you in adapting to environmental changes, IT infrastructure adjustments, and integration point modifications, ensuring that your systems continue to operate effectively in a dynamic landscape.OUR END-TO-END APPLICATION MAINTENANCE AND SUPPORT SERVICES COVER THE ENTIRETY OF:
Application support and maintenance cost
We suggest you rough guesses for different types of apps to give you an idea of possible maintenance costs. Remember, these are just estimates, and the actual cost for each specific project may vary based on its unique needs.
Compact e-commerce catalog
to $3000
Platform-based web portal
to $3000
The native mobile app of medium complexity
to $3000
Web app with typical functionality
to $3000
1 Dedicated Engineer on T&M Basis
1 Dedicated Engineer on T&M Basis
Custom web portal
to $5000
Mobile banking app / Mobile telehealth app
to $5000
Business process automation tool/app
to $5000
1-2 Dedicated Engineers on T&M Basis
1-2 Dedicated Engineers on T&M Basis
Business process automation tool/app
to $10000
B2B SaaS applications
to $10000
2 Dedicated Engineers on T&M Basis
DevOps on T&M Basis
2 Dedicated Engineers on T&M Basis
DevOps on T&M Basis
How we provide application maintenance and support services
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Analyzing your request01
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Planning and preparing SLA02
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Maintenance plan proposal and strategy implementation03
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IT landscape review04
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Transferring knowledge05
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Support and maintenance06
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Ongoing software maintenance07
Analyzing your request
We carefully analyze customer requests to ensure the final results meet their needs and expectations. Gathering information about the application's use and maintenance goals allows us to understand the client's current needs and provide the best outcomes.
Planning and preparing SLA
Creating a Service Level Agreement (SLA) is vital for application maintenance and support projects. The SLA outlines service expectations, responsibilities, timelines, and response times, ensuring both parties are aligned for project success and efficiency.
Maintenance plan proposal and strategy implementation
Our team identifies the most beneficial method of software upkeep based on requirements and budget. Developing a maintenance plan proposal and implementing a strategy ensures ongoing reliability, performance, and optimization of asset performance.
IT landscape review
An IT landscape review assesses an organization's information technology environment, identifying strengths, weaknesses, and areas for improvement. We conduct a pre-support audit and create a knowledge base tailored to your needs, optimizing technology assets and enhancing security and efficiency.
Transferring knowledge
During this phase, our engineers share their technical expertise and knowledge with the customer. This builds trust, establishes understanding, and allows for smooth project progress. We encourage customer feedback and provide ongoing support.
Support and maintenance
Our engineers monitor and manage the application and its technical elements, performing regular checks, addressing issues, and conducting updates and maintenance to ensure optimal functioning. This phase keeps the project on track within the timeline and budget.
Ongoing software maintenance
Ongoing software maintenance involves managing and sustaining software applications to ensure effective and secure operation aligned with business needs. We identify weak points, fix bugs, resolve technical issues, implement updates and new features, and provide general support. This ensures applications remain secure, reliable, and adaptable, maximizing software investments.
CHUDOVO ENSURES OPTIMAL PERFORMANCE AND AN EXTENDED LIFE FOR YOUR SOFTWARE SOLUTIONS TO INCREASE BUSINESS EFFICIENCY
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01
Maximize IT Application Support
- Asset optimization and reuse of existing frameworks
- Process and SLA Compliance
- Application development
- Application performance monitoring to proactively find and fix app performance issues
- CI/CD pipelines for quick and smooth application evolution
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02
Drive Operational Efficiency
- Minimize downtime or service slacks/outages
- Enhance program release and operational speed
- Maximize application support efficiency
- Reduce total cost of ownership
- Utilize high-value industry benchmark trends
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03
Flexible Operating Model & Support Reporting
- Faster time to market
- Flexible and Scalable AMS engagement model
- Service-level reports
- Incident reports
- App development reports
- Performance monitoring reports
How do we guarantee uninterrupted software performance?
Our team will uncover bottlenecks, fix errors, and ensure the stability of your software solution.SLA Review: If your solution undergoes software modernization or significant changes, we will upgrade your SLA to align with the new conditions. We assess the feasibility, enforceability, and fairness of your previous agreement and suggest necessary changes. Regular SLA reviews and adjustments are conducted when you continuously engage our support and maintenance services.
Performance Monitoring and Solution Stabilization: Our skilled developers vigilantly monitor your solution to identify and address underlying issues before they become critical. We adhere to best DevOps practices to maintain and update your IT infrastructure, minimizing the risk of regress issues and ensuring seamless integration of new features and enhancements.
Backups and Disaster Recovery: We track software changes, providing backups to safeguard your data and a disaster recovery plan to restore your software infrastructure in the event of a system crash. Your data remains protected and your software can be swiftly recovered.
Security Patches and Fixes: Our experts go beyond code reviews and feature updates to keep your software secure and optimized. We monitor the reliability of the libraries your system relies on and promptly update legacy ones with high vulnerability rates. In cases where no available updates exist, our developers create custom security patches to protect your solution from potential vulnerabilities. This comprehensive approach ensures your software is well-maintained, dependable, and resilient against various types of attacks.
OUR APPLICATION MAINTENANCE AND SUPPORT Technology Stack
Logging, monitoring, and alerting tools
- ElasticSearch
- Logstash
- Graphite
- AWS CloudWatch
- Azure Monitor
- Azure App Insights
- Splunk
Web application testing tools
- Selenium
- Protractor
- Ranorex
- XCTest
- Postman
- TestComplete
- JMeter
DevOps tools
- Kubernetes
- Docker
- Puppet
- Ansible
- Azure DevOps
- AWS Developer Tools
- Jenkins